FAQ

FLECTOR is indicated for the topical treatment of acute pain due to minor strains, sprains, and contusions in adults and pediatric patients 6 years and older.

Here are 3 suggestions to help make sure you receive brand-name FLECTOR and not a generic:

• At your doctor’s office: Ask your doctor to prescribe brand-name FLECTOR and to indicate “DAW” (Dispense As Written)—or the language used in your state—on all of your FLECTOR prescriptions.
• At your pharmacy’s drop-off: Tell the pharmacist that you want brand-name FLECTOR—and be sure to use the FLECTOR Savings Card if eligible. The FLECTOR Savings Card can only be used with brand-name FLECTOR.
• At your pharmacy’s pick-up: Check your bag to be sure you received brand-name FLECTOR—not the generic—and also check that you’ve saved on your prescription if you are eligible for and have used the Flector Savings Card.
   

Talk to your doctor and/or your pharmacist to ask if you should be getting brand-name FLECTOR.

Check your prescription bag to make sure you have received brand-name FLECTOR.

The FLECTOR $4 Savings Card allows eligible patients to pay as little as $4 per prescription.*

*Terms and Conditions apply.

There are 2 ways to get the card. You can ask your doctor for a card or you can download one from this website. Go to Ways to Save to download your Savings Card today.

Bring a printed copy of your card to the pharmacy.

Show the pharmacist your downloaded card using your phone.
 

This Savings Offer is not valid (i) for Massachusetts residents or (ii) for California residents whose prescriptions are covered, in whole or in part, by third-party insurance.

This Savings Offer is not valid if you are covered by Medicare, Medicaid, or any other federal or state healthcare programs.

To learn the full details of who is eligible, please see the full Terms and Conditions on the back of the card.

The FLECTOR Savings Card can only be used for new prescriptions that are filled after you have presented your card and cannot be used retroactively to get a discount on prescriptions that you have already filled.

Your Flectors Savings Card will work at all major pharmacy chains and most independent pharmacies. For pharmacies that do not participate in the program you can receive a rebate for your Flector prescription by sending a copy of your original pharmacy receipt (cash register receipt NOT valid) with product name, date, and amount circled to: ConnectiveRx, ATTN: FLECTOR Savings Offer, 8 Campus Drive, Parsippany, New Jersey, 07054. Be sure to include a copy of the front of your FLECTOR Savings Card, your name, and mailing address. For any questions about the Flector Savings offer, please call 1-844-247-0961.

Yes, most will accept your card. However, for those that don’t participate in the program, mail a copy of your original pharmacy receipt (cash register receipt NOT valid) with product name, date, and amount circled to: ConnectiveRx, ATTN: FLECTOR Savings Offer, 8 Campus Drive, Parsippany, New Jersey, 07054. Be sure to include a copy of the front of your FLECTOR Savings Card, your name, and mailing address.

When you apply FLECTOR to the site of your acute pain due to minor strains, sprains, and contusions, keep the following in mind:

• Do not cut the patch
• Apply as prescribed by your doctor
• Apply directly to the site of injury
• Only apply to unbroken or undamaged skin
• Do not use while bathing or showering
• If it peels off, tape down the edges or use a mesh netting sleeve
• Remove before applying a new FLECTOR topical system
• Safely discard used topical system where children and pets cannot get to them
• Wash hands after applying, handling, or removing topical system
• Avoid eye contact
• Do not use combination therapy with FLECTOR and an oral NSAID unless the benefit outweighs the risk and conduct periodic laboratory evaluations

Store at 20°C to 25°C (68°F to 77°F); excursions permitted between 15°C to 30°C (59°F to 86°F).

Do not take NSAIDs including Flector:

• if you have had an asthma attack, hives, or other allergic reaction with aspirin or any other NSAIDs
• right before or after heart bypass surgery
• Do not take NSAIDs right before or after a heart surgery called a "coronary artery bypass graft (CABG)." Avoid taking NSAIDs after a recent heart attack, unless your healthcare provider tells you to. You may have an increased risk of another heart attack if you take NSAIDs after a recent heart attack.

Flector is a topical nonsteroidal anti-inflammatory drug (NSAID). NSAIDs like Flector can cause serious side effects, such as

• new or worse high blood pressure
• heart disease (including heart attack and heart failure)
• liver problems including liver failure
• kidney problems including kidney failure
• low red blood cells (anemia)
• life-threatening skin reactions
• life-threatening allergic reactions

Talk with your doctor about all of your medical conditions and about any prescription or nonprescription medication that you are taking before starting Flector or any other NSAID therapy.

Click here to see Important Safety Information for Flector.
 

Acute pain is short-term pain that's often described as a physical sensation such as stabbing, burning, twisting, tearing, or squeezing. And it may result from minor injuries, including strains, sprains, and contusions. Acute (short-term) pain may be a signal that your body is experiencing—or has experienced—some type of tissue damage.

Strains occur when a tendon or muscle is stretched too far. Tendons connect muscles to bones.

Sprains occur when a ligament is stretched too far, and are most common in ankles and wrists. Ligaments connect bones and support joints.

Contusions are the result of blunt impact against the skin.

NSAIDs or nonsteroidal anti-inflammatory drugs are used to treat pain and redness, swelling, and heat (inflammation) from medical conditions such as different types of pain.

Do not take NSAIDs:

• if you have had an asthma attack, hives, or other allergic reaction with aspirin or any other NSAIDs
• right before or after heart bypass surgery

Before taking NSAIDs, tell your healthcare provider about all of your medical conditions and all of the medicines you are  takiing, including prescription or over-the-counter medicines, vitamins or herbal supplements. NSAIDs and some other medicines can interact with each other and cause serious side effects. Do not start taking any new medicine without talking to your healthcare provider first.